| Ships from | Bay 9, 4069 112 Ave SE, Calgary, AB T2C 0J4 |
|---|---|
| Cost | Free across Canada. |
| Dispatch | 1–3 business days after the order is confirmed. |
| Customs & duty | None — the goods are already in Canada. |
| Jukeboxes & stands | Shipped freight. We contact you to arrange delivery; these are 35 kg+ items and usually need someone present. |
| Damage in transit | Photograph the packaging and the unit before moving it, and email us within 48 hours of delivery. |
| Returns | 30 days from delivery, unused and in the original packaging. Email [email protected] for a return authorisation before sending anything back. Return shipping on large items is arranged by us. |
| Warranty | 1 year from delivery against manufacturing defects. |
Questions about an order in progress: [email protected], Mon–Fri, 10:30–16:30 ET.